CW 3.2 - RME Inventory Collection Failed

Unanswered Question
Nov 2nd, 2009
User Badges:

We have migrated the supervisor card from III to SUP 720 on Cisco 6509.

I get this error from Inventory Collection :

RICS0001: Internal Error,unable to process the collected data from the device.

Normally, this change should be detected and the inventory updated. Any suggestion ?? Regards.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Farrukh Haroon Mon, 11/02/2009 - 11:05
User Badges:
  • Red, 2250 points or more

Are your "Device Packages" updated for RME?


Go the Common Services >> Software Upgrade >> Device Upgrade and get the latest RME device packages (at least for the catalyst platform).


Or if possible, delete and re-add the device!


Regards


Farrukh


hlichiere Fri, 11/06/2009 - 12:44
User Badges:

Hi,

All packages were applied. It seems RME is working fine since it was upgraded to 4.3.1. The swapped device appeared like "conflicting device". Regards

Farrukh Haroon Fri, 11/06/2009 - 12:45
User Badges:
  • Red, 2250 points or more

Ok thats great news :)

Thanks for the update.


Regards


Farrukh

hlichiere Fri, 11/06/2009 - 14:34
User Badges:

Hi,

sincerely, i don't know if this issue was solved applying the last RME update or applying the last device package according with RME 4.3.1. New swapp, not necessary about 6500, were planned. I keep you informed.

Regards

Actions

This Discussion