IPIVR for outbound call?

Unanswered Question
Nov 2nd, 2009

IPIVR seems be designed for handling inbound call. Is it possible that ipivr can handle scheduled outbound calls?

Or is there any products (cisco or others) for this functions?

thanks first

I have this problem too.
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Jonathan Schulenberg Mon, 11/02/2009 - 11:27

You can make outbound calls from a script; however, they must be triggered by an external event. This is typically done by an HTTP trigger to the script which then makes an outbound call leg based on parameters provided through the HTTP trigger. I.E. your application server issues the HTTP trigger to IPIVR to make a call when the appropriate event occurs.

If you are looking for an outbound dialer, this is included in CCX Premium for the quantity of agents you purchase.


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