11-02-2009 11:17 AM - edited 03-21-2019 01:44 AM
At our company we are trying to make a Linksys SPA962 phone use RSS in
Bulgarian (cyrillic). We installed the latest software (version 6.1.5a) and
the dictionary file bgS_v615.xml, but still all we get on the display is
garbage text. It looks like an encoding problem, but we had no luck
changing the encoding settings to all possible options. Here is a snapshot
of what we get...
We are out of ideas. Anyone there having the same isuue?
11-02-2009 06:19 PM
Hi ipltdbulgaria,
Are the rest of the phone's prompts correct for the localization?
I'm trying to understand if the problem is with the dictionary file or with the RSS feed.
I do know that there are different types of RSS feeds and not all are compatible with the SPA phones.
Regards,
Patrick
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11-02-2009 11:39 PM
Hi, Patrick
The rest of the phones are absolutely the same. We tried different RSS but still the same. Actually everythingelse with the localization works great, exept rss.
11-03-2009 02:00 PM
Hi ipltdbulgaria,
I've requested the help of Engineering on this.
Regards,
Patrick
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11-03-2009 02:02 PM
Hi ipltdbulgaria,
Can you please provide an example URL for the Eng team to view?
Thanks,
Patrick
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11-03-2009 04:03 PM
Hi ipltdbulgaria,
Can you provide me an example rss url to try?
John
11-04-2009 01:49 AM
Hi,
Those are some rss that we tried.
http://www.computers.bg/rss/news.xml
11-05-2009 02:53 PM
Hi ipltdbulgaria,
Initial analysis shows that we appear to be ignoring the charset in the HTML header. I've alerted the Product Manager and will report back.
Regards,
Patrick
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11-06-2009 01:05 AM
Thank you Patrick,
I will be waiting.
11-09-2009 04:26 PM
Hi ipltdbulgaria,
I have heard back from Product Management. There are no engineering resources scheduled to enable Cyrillic RSS support in the SPA9xx IP phones.
This will be supported and working in the SPA500 IP phone family.
Regards,
Patrick
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11-27-2009 07:46 PM
I think patrick is saying that "we wont fix this problem for your SPA9xx phone, sorry".
As a workaround, you might be able to write a "gateway" for your RSS feed that translates the feed from UTF-8 into a character set the phone supports OR, force the character set encoding into the HTTP headers (as far as I can see, its only in the XML header)
Ie, if you wrote a proxy that just added Content-Type: text/xml; encoding="utf-8" to the headers, you might get it working. as far as I can tell, the feeds only put the encoding into the xml attribute.
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