unity voice-mail only imap account

Unanswered Question
Nov 2nd, 2009
User Badges:

a client has a unity 5.0 voice-mail only. a few users had impa accounts set up. one of the users can no longer access his imap accout - he is prompted for username/password and it is not accepted.

where can i check that he is entering the correct username/password?


thanks


Rob

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Hoan Mai Mon, 11/02/2009 - 13:09
User Badges:
  • Cisco Employee,

Hi Rob,

You can try to reset the password in Active Directory Users and Computer.


There's no way to decode his password.

rvincent Mon, 11/02/2009 - 13:17
User Badges:

thanks

so the password matches what's in AD.

what about the username - is that the name or alias in AD?


thanks


Rob

Actions

This Discussion