CCM4.3(1) upgrade to CCM4.3

lumguanyuan · ‎11-03-2009

what is the procedue upgrade my CCM4.3(1) to latest CCM4.3 version. Including cisco secuirty agent and csa policy.

Can some one provide the procude for the upgrade?

sunishnair · ‎11-03-2009

Hi,

For this up-gradation, you need to download latest Service Release from Cisco Site with the help of your CCO login Privilege.

Before installing the service release you need to check this SR release matching with your existing version.

that u can find from the release notes.

Latest Service Release 4.3(2)SR1c

http://tools.cisco.com/support/downloads/go/PlatformList.x?sftType=Unified+Communications+Manager+Updates&mdfid=280771554&treeName=Voice+and+Unified+Communications&mdfLevel=Software%20Version/Option&url=null&modelName=Cisco+Unified+Communications+Man...

CSA 3.0(9)

http://tools.cisco.com/support/downloads/go/PlatformList.x?sftType=Security+Agent+Policy+Software+for+Unified+Communications+Manager%2FCallManager&mdfid=280771554&treeName=Voice+and+Unified+Communications&mdfLevel=Software%20Version/Option&url=null&m...

Security Agent System Software for Unified Communications Manager/CallManager

http://tools.cisco.com/support/downloads/go/PlatformList.x?sftType=Security+Agent+System+Software+for+Unified+Communications+Manager%2FCallManager&mdfid=280771554&treeName=Voice+and+Unified+Communications&mdfLevel=Software%20Version/Option&url=null&m...

Regards,

Sunish

lumguanyuan · ‎11-03-2009

Hi Sunish,

Yes i already download all thing that you mention. Before upgrade I will perform backup.

I just have to double click the CCM4.3(2)SR1C then follow instruction from the scrren until finish maybe require reboot. Then continue with the CSA and CSA policy upgrade.

Correct me if I am wrong. Is Cisco provide any guide for this?

Jaime Valencia · ‎11-03-2009

It's a wizard as the one you use to install anything on a PC.

Just run the program and follow the instructions.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

lumguanyuan · ‎11-03-2009

Hi Java,

thank you so much for the advice. So far do you face any risk or problem during the upgrade?