CDR 4.1 - error 25 when attempting CDR Dump

Unanswered Question
Nov 3rd, 2009

When I run the CDR/CMR dump from Call Manager 4.1, I get a 10011 contact your administrator error. If I run the error log, I see error 25 "starting of NT service failed." "could not export cdr/cmr dump"

It looks like everything else is working fine, I tested ODBC connectivity to art, the ART service is running in Windows, I have my CDR flags enabled in system what am I missing that's causing this error?

I have this problem too.
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sunishnair Tue, 11/03/2009 - 09:08


Can you please try to restart the necessary CDR services.

Check the CDR database file size it exceeded or not

try to reactivate the cdr flag and other things...

CDR Analysis and Reporting (CAR) Tool Error Message: Error Code: 10011, System Error. Contact System Administrator

CallManager 6.x/5.x : CDR/CMR Error

davidblair Tue, 11/03/2009 - 09:58

Hmm, I'm not getting the error message from the first article.

I tried the second, made sure my user had a first and last name, still didn't work.

It's a Call Manager 4.1 system.

What's odd is I can view data on searches against extensions, I just can't do a CDR/CMR dump.


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