Problem with video advantage and CallManager Express

Jose Alfredo Toledano Castro · ‎11-03-2009

I have CallManager Express 7.0, IP phone 7960,7940 and Video Advantage 2.1.

When I run Video Advantage, I get a message "Cisco Unified Video Advantage is not connected to any phone"

I have already enable video option in telephony service module and in the phones.

When I use IP communicatorthere is no problem.

What could it be the reason of the message?

Jaime Valencia · ‎11-03-2009

Make sure there is routing between the PC you're using and the IP Phone

Network Requirements

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate