Two pickups CCM6

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Nov 4th, 2009
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Hi, can anyone advise if it is possible on Call manager 6 for a user to be in 2 different pickup groups ? I have heard it can be dne, but you can only select one pickup group from a drop down list so how is it done ?


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Rob Huffman Wed, 11/04/2009 - 05:44
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Hi Duncan,


It is possible to answer calls from two distinct Pickup Groups using either Group Pickup or OPickup. Have a look at his thread that I worked on with excellent answers from Liz and Chris :)


http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc1606f



Hope this helps!

Rob

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