C5RSM Reloading every 10 minutes

forumhealth · ‎11-04-2009

I know it's old stuff, but I have a C5500 with a Route Switch Module, IOS 12.0(7)T. This has been stable for 10 years. This morning, the RSM started to reload every 10 minutes with the following log entries:

Nov 4 09:33:07: %VIP2-1-MSG: slot9 System reloaded by a Bus Error exception

Nov 4 09:33:07: %VIP2-1-MSG: slot9 caller=0x600DCEE0

Nov 4 09:33:07: %VIP2-1-MSG: slot9 System exception: sig=10, code=0x8, context=0x604A5BC0

Nov 4 09:33:07: %VIP2-1-MSG: slot9 $0 : 00000000, AT : 00000008, v0 : 00000000, v1 : 0000005

7,

Nov 4 09:33:07: %VIP2-1-MSG: slot9 a0 : 00000002, a1 : 6038CF28, a2 : 00000000, a3 : 6038000

0,

Nov 4 09:33:07: %VIP2-1-MSG: slot9 t0 : 00000053, t1 : 00000000, t2 : 00000000, t3 : FFFFFFF

F,

Nov 4 09:33:07: %VIP2-1-MSG: slot9 t4 : 00000000, t5 : 00000021, t6 : 0000000C, t7 : 0000000

0,

Nov 4 09:33:07: %VIP2-1-MSG: slot9 s0 : 604A0000, s1 : 604A5BC0, s2 : 0000000A, s3 : 0000000

8,

Nov 4 09:33:07: %VIP2-1-MSG: slot9 s4 : 6038CB5C, s5 : 7FFFFFFF, s6 : 00000000, s7 : 6038CB5

0,

Nov 4 09:33:07: %VIP2-1-MSG: slot9 t8 : 34000000, t9 : 6038C778, k0 : 604A5BC0, k1 : 0000003

8,

Nov 4 09:33:07: %VIP2-1-MSG: slot9 gp : 60447E20, sp : 6038C830, s8 : FFFFFFFF, ra : 600D909

4,

Nov 4 09:33:07: %VIP2-1-MSG: slot9 EPC : 00000000, ErrorEPC : 80008698, SREG : 34000003

Nov 4 09:33:07: %VIP2-1-MSG: slot9 Cause 00000008 (Code 0x2)

Nov 4 09:33:07: %VIP2-1-MSG: slot9 Traceback= 600D9094 600D86C0 600B5FE0 600B51FC 600B5DB4 6

00B51FC 600DB3AC

Nov 4 09:33:18: %CBUS-3-CCBPTIMEOUT: CCB handover timed out, CCB 0x5800FFB0, slot 9

-Traceback= 60344598 60341CF0 60342310 6031BD94 6031B840 60326E38 602BB804 602BB7F0

Output Interpreter says, "A hardware or software error has occurred."

Any ideas as to what to look for?

Thanks,

Al

Giuseppe Larosa · ‎11-05-2009

Hello Al,

what is slot9 in this system?

if it is not the RSM you can try to see what happens when you remove it.

if it is the RSM I'm afraid it may be gone.

Hope to help

Giuseppe

forumhealth · ‎11-05-2009

Hi Giuseppe,

Thanks for your reply.

It looks like the problem is being caused by the VIP2 adapter on the RSM, which is connected to Slot 9 on the Route Switch Module.

Slot 0: C5IP controler

Slot 7: Route/Switch Processor

Slot 9: VIP2 controler

The VIP2 has an ATM Port Adapter which I am no longer using. We reseated the RSM, and it has run clean for a day, but I am going to completely remove the VIP2 before it starts acting up again, which I hope will fix the problem.

Thanks,

Al

Giuseppe Larosa · ‎11-05-2009

Hello Al,

we had a similar issue on a C7513 and it was caused by a failed vip2-50 that we changed.

Hope to help

Giuseppe