Integration between AD Win2k3, CUCM 6 and UCCX 5

Unanswered Question
Nov 5th, 2009


I have CUCM 6 intregrated with UCCX 5 and working fine, we need to integrate the CUCM 6 with AD Win2k3, how can i access the UCCX APPadmin page after integration and also the UCCX agents.

I have this problem too.
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Jonathan Schulenberg Thu, 11/05/2009 - 13:36

This is a common oversight. If you have made this process and the original accounts are still in UCM (showing as inactive), you can recreate the *exact* same account and resynchronize with LDAP. UCM will map the account up and reactivate it. This must be an exact match on the attributes for the match to occur.

If the UCM garbage collection process has already expunged these accounts, you will need to rerun the initial configuration on CCX to associate new accounts. This has been discussed on the forum several times already.


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