Hello - I am an RV016, Samsung Ubigate iBG1000 and T1 noob. This is the story of my struggles with them. Hopefully someone here can help unravel the problem I am experiencing. Note: no networking gear was harmed in the making of this story...
Recently, a client changed T1 providers to Covad. They had an rv016 they'd gotten years ago [branded Linksys], that had worked with the previous T1 provider. With the change in provider - and the addition of the Ubigate - the RV016 no longer worked. I have temporarily replaced it with a BEFSR81 which I simply plugged in and it worked, no problem. Naturally, with the various changes to its environment, the RV016 has not been so easy.
With the rv016 in place as shown in the diagram below, everything works fine on the internal network - but there isn't connectivity externally to the interweb. I have tried a number of config setups from the most basic ones via the RV's wizard, to its current state where I have possibly overthought the situation and have attempted to match Covad's specs for PPoE.
The Ubigate is basically a black box to me. Covad manages it, and while they provided some basic specs [PPoE, NAT, DHCP, external IP] their support guys aren't very keen on customers accessing/configuring the unit [understandably]. I could very easily be wrong, but given that the RV needs to connect to the Ubigate as shown below, I think that connection/handshake is the crux of the problem.
Examples & Questions
An example of where I might have gone wrong is DHCP. If the Ubigate is providing DHCP, am I messing the networking up by having DHCP on the RV as well? It doesn't seem to negatively impact the internal network [i.e. we can see all the devices networked together via the RV] but can it be impacting the upstream connection to the Ubigate and/or out to the web? This is where I freely admit that I am ignorant, so while the DHCP angle seems kind of unlikely to me that doesn't mean it's not part of the problem.
- Can anyone rule the DHCP issue in or out given the info I have provided?
- If you were in this situation, what config[s] would you try?
- What steps would you take in troubleshooting and/or analyzing the situation?
- How can I gather more information about what is and isn't working on the link to the external network/web?
This is not the current state, it is the desired state.
I am glad to provide more info and detail as needed. Thanks in advance for any insight that you might be able to share.