IPMA and 7985 Phone

Unanswered Question
Nov 5th, 2009
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I have some managers with 7985 and I need to know if I can configure the IPMA for them.7.1(2)

I referred to Cisco Unified Communications Manager Features and Services Guide

The following phones that are running SCCP support Cisco Unified Communications Manager Assistant:

•Cisco Unified IP Phone 7970/71

•Cisco Unified IP Phone 7960/61

•Cisco Unified IP Phone 7940/41

as you can see the document is not updated well, So any body tested it 798

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gogasca Sun, 11/08/2009 - 14:23
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7985 is not supported by IPMA and the information provided in the links

(for IPMA documentation) is correct.

There was a confusion between phone and IPMA teams because of which you

see a contradiction between their docs.

The reason that IPMA does not support these phones is - not enough lines

to configure phones for Manager/Assistant. Though there are ways to have more lines in the model but User experience as a whole gets affected,

due to which IPMA does not has any immediate plan to provide support for

these phones.


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