asdm unable to open

Unanswered Question
Nov 6th, 2009

one of our clients are having problems with using asdm for firewall with version 4.0 and asdm 6.1.

Am using java jre 1.4.2_6 version. It used to open earlier but now it hangs at login.

Please suggest.


I have this problem too.
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suthomas1 Fri, 11/06/2009 - 22:10

Strangely, i cant access it now when https://ip address is used. http server is enabled for this interface already.Please advise.

I have another ASA which is accessible using the same Java.

Also, should it show the asdm image in the filesystem( this being a module fw).


suthomas1 Mon, 11/09/2009 - 05:26


tried a telnet on https port to this firewalls ip, but it doesnt respond.

Any ideas.


duncan-blake Mon, 11/09/2009 - 16:23

If you can't telnet to the port, then you certainly won't be able to use ASDM to control it. Is there any chance you are having a routing or internal firewall issue? That is, what's the network like between your admin machine and the ASA?

Some other questions/techniques to try:

Is it configured for administation over SSH?

Can you connect a serial cable to the console port, or connect through a remote console solution?


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