ipcc 3.5 priority call from different IVR script

Unanswered Question
Nov 6th, 2009

Hello

i have ipcc 3.5 where i have configured different cti route point and different IVR script but agents is same all calls from both IVR comes to the same agents

i need gave priority to the one of CTI route point number call

Please Help How can i do this priority

Thank you

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