I've question about reputation filtering in Spam Blocker.
One of our customers has many clients in China, Asia generally. There is a lot of emails that are being blocked from this part of the world, and most of them is SPAM so blocker acts as it should.
Unfortunately some of the domains that should be accepted are treated as SPAM due to reputation filtering.
Is it possible to send emails stopped by reputation filtering to quarantine?
They need to know if SPAM Blocker doesn't block "good" emails.
There are two cases:
1. Customers that they already have, they know their domains, so I suppose they should set such domain not to be blocked by SPAM blocker?
2. Customers that are new, and we can't tell what is domain name of their mail server. This one is more difficult, I think that they would need to send to quarantine all emails that are blocked due to bad reputation, isi it possible?