11-06-2009 08:06 PM - edited 03-21-2019 09:20 AM
My SPA-3102 registers with the service provider and seems to work fine. After a wile it stops answering incoming calls. Outgoing seams to be OK, and after a outgoing call the incoming calls seems to be forwarded to the POTS ports. This is the sys log while I have difficulties:
Nov 06 07:35:55 192.168.1.101 ;tag=d6d99377bf845e51o0 To: 9994172560 <sip:9994172560@CMTor1.ciktel.com> Call-ID: 229fb359-7b58ef21@127.0.0.1 CSeq: 42674 REGISTER Max-Forwards: 70 Authorization: Digest username="CIK4490352021",realm="64.34.25.118",nonce="4BB96409FE7CA9F75EDC6CC1BD473D87",uri="sip:CMTor1.ciktel.com",algorithm=MD5,response="7c2e6cd5dc880d52330536b466928422",opaque="0D598FA94A7EB99365626E8CEAFBFAA6" Contact: 9994172560 <sip:9994172560@192.168.1.101:5060>;expires=3600 User-Agent: Linksys/SPA3102-5.1.10(GW) Content-Length: 0 Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFER Supported: x-sipura, replaces
Nov 06 07:35:55 192.168.1.101
Nov 06 07:35:55 192.168.1.101
Nov 06 07:35:55 192.168.1.101 [0]<<64.34.25.118:5060(469)
Nov 06 07:35:55 192.168.1.101 [0]<<64.34.25.118:5060(469)
Nov 06 07:35:55 192.168.1.101 ;tag=d6d99377bf845e51o0 To: "9994172560" <sip:9994172560@CMTor1.ciktel.com> Call-ID: 229fb359-7b58ef21@127.0.0.1 CSeq: 42674 REGISTER Contact: "9994172560" <sip:9994172560@192.168.1.101:5060>;expires=300 User-Agent: Linksys/SPA3102-5.1.10(GW) Allow: ACK, NOTIFY, OPTIONS, REFER, INFO, BYE, CANCEL, INVITE Content-Length: 0
Nov 06 07:35:55 192.168.1.101
Nov 06 07:35:55 192.168.1.101
Nov 06 07:35:55 192.168.1.101 [0]RegOK. NextReg in 296 (1)
07:36 AM: [693] 07:36:56 /cygdrive/c/temp>
07:36 AM: [693] 07:36:56 /cygdrive/c/temp>
mv syslog.log syslog.log1
07:37 AM: [694] 07:37:04 /cygdrive/c/temp>
tail -f syslog.log
Nov 06 07:47:58 192.168.1.101
Nov 06 07:47:59 192.168.1.101
Nov 06 07:47:59 192.168.1.101 [0]<<64.34.25.118:5060(469)
Nov 06 07:47:59 192.168.1.101 [0]<<64.34.25.118:5060(469)
Nov 06 07:47:59 192.168.1.101 ;tag=622eb7feb50eab7ao0 To: "9994172560" <sip:9994172560@CMTor1.ciktel.com> Call-ID: fb6dca53-1d843472@127.0.0.1 CSeq: 14563 REGISTER Contact: "9994172560" <sip:9994172560@192.168.1.101:5060>;expires=300 User-Agent: Linksys/SPA3102-5.1.10(GW) Allow: ACK, NOTIFY, OPTIONS, REFER, INFO, BYE, CANCEL, INVITE Content-Length: 0
Nov 06 07:47:59 192.168.1.101
Nov 06 07:47:59 192.168.1.101
Nov 06 07:47:59 192.168.1.101 [0]RegOK. NextReg in 296 (1)
Nov 06 07:47:59 192.168.1.101 [1]RegOK. NextReg in 296 (1)
Nov 06 07:47:59 192.168.1.101 AUD:Stop PSTN Tone
Nov 06 07:49:23 192.168.1.101 AUD:Stop PSTN Tone
Nov 06 07:49:34 192.168.1.101 AUD:Stop PSTN Tone
Nov 06 07:49:42 192.168.1.101 [0]Off Hook
Nov 06 07:49:43 192.168.1.101 [0]On Hook
Nov 06 07:49:50 192.168.1.101 AUD:Stop PSTN Tone
Nov 06 07:50:02 192.168.1.101 AUD:Stop PSTN Tone
Nov 06 07:50:15 192.168.1.101 AUD:Stop PSTN Tone
Nov 06 07:50:16 192.168.1.101 CC:Clean Up
Nov 06 07:50:16 192.168.1.101 --- OBJ POOL STAT ---
Nov 06 07:50:16 192.168.1.101 OP:RTPRXB = 96 ( 96 192)
Nov 06 07:50:17 192.168.1.101 OP:RTPREB = 40 ( 40 48)
Nov 06 07:50:17 192.168.1.101 OP:RTPTXB = 64 ( 64 108)
Nov 06 07:50:17 192.168.1.101 OP:TIMEOU = 109 (120 52)
Nov 06 07:50:17 192.168.1.101 OP:SIPCOR = 0 ( 1 28)
Nov 06 07:50:17 192.168.1.101 OP:SIPCTS = 32 ( 32 1140)
Nov 06 07:50:17 192.168.1.101 OP:SIPSTS = 31 ( 32 6620)
Nov 06 07:50:17 192.168.1.101 OP:SIPAUS = 4 ( 8 588)
Nov 06 07:50:17 192.168.1.101 OP:SIPDLG = 10 ( 10 148)
Nov 06 07:50:17 192.168.1.101 OP:SIPSES = 12 ( 12 9520)
Nov 06 07:50:17 192.168.1.101 OP:SIPREG = 2 ( 4 296)
Nov 06 07:50:17 192.168.1.101 OP:SIPLIN = 0 ( 2 140)
Nov 06 07:50:17 192.168.1.101 OP:SUBDLG = 2 ( 2 6444)
Nov 06 07:50:17 192.168.1.101 OP:STUNTS = 16 ( 16 68)
Nov 06 07:50:17 192.168.1.101 OP:XMNODE = 1024 (1024 112)
Seems that the box is losing buffers ?!!
11-06-2009 10:19 PM
Thank you for visiting Cisco Community Forums.
Please setup the Debug log and let's take a look at that. Under the System Tab, enter your IP beside Debug server, and then set Debug Level to 3. Then on Line 1 and PSTN line, set SIP Debug Option to "Full".
Thanks.
Jeff.
11-17-2009 03:46 AM
Dear Sir;
This looks like the UDP ports is being closed by the router. Try the following:
- Go to [Line 1] and set NAT keepalive Enable to YES.
- Submit changes
- Reboot the device.
This should solve your issue.
Regards
Alberto
11-17-2009 04:49 AM
After removing the "sip" configuration from the PSTN screen, the issue got fixed.
The SIP registration entrie on the LINE1 & PSTN pages is confusing. The manual does not help much too.
Logicaly:
LINE1 - is servised by the SIP telephone service provider
PSTN - is srviced by the POTS port - why on earth the PSTN menu has configurable SIP server
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