Installing a 7941G phone

Unanswered Question

I'm trying to install a 7941G phone on a 2811 router running IOS 12.4(3d), CME 3.3 and CUE 2.1.3. The phone is not adding in CME and the phone loads I downloaded are not registering on the router. I've been trying to find documentation on installing the phone and I found one good one but can't find it again. Can anyone let me know if I have the correct IOS and CME/CUE software versions and if there is a good install document out there.

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Rob Huffman Sun, 11/08/2009 - 06:28
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Hi Danny,


The 7941G is not supported with CME 3.3


Cisco CallManager Express 3.3 Supported Firmware, Platforms, Memory, and Voice Products


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme33spc.html




You would want to go to at least CME 4.1


Cisco Unified CME 4.1 Supported Firmware, Platforms, Memory, and Voice Products


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme41spc.htm




Here is an excellent guide


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html#wp1003087



Hope this helps!

Rob

Rob Huffman Sun, 11/08/2009 - 07:33
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Hi Danny,


You are most welcome my friend :)


CME is part of the IOS, so if you have a service contract that allows you access to the IOS downloads you are good to go;


The required steps are nicely listed in this doc;


Installing and Upgrading Cisco Unified CME Software


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html



This thread has a nice note from Paolo!


http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=IP Telephony&CommCmd=MB?cmd=pass_through&location=outline@^1@@.1dde8b54/2#selected_message



Hope this helps!

Rob


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