11-07-2009 07:31 PM - edited 03-13-2019 06:45 PM
I'm trying to install a 7941G phone on a 2811 router running IOS 12.4(3d), CME 3.3 and CUE 2.1.3. The phone is not adding in CME and the phone loads I downloaded are not registering on the router. I've been trying to find documentation on installing the phone and I found one good one but can't find it again. Can anyone let me know if I have the correct IOS and CME/CUE software versions and if there is a good install document out there.
11-08-2009 06:28 AM
Hi Danny,
The 7941G is not supported with CME 3.3
Cisco CallManager Express 3.3 Supported Firmware, Platforms, Memory, and Voice Products
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme33spc.html
You would want to go to at least CME 4.1
Cisco Unified CME 4.1 Supported Firmware, Platforms, Memory, and Voice Products
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/cme41spc.htm
Here is an excellent guide
Hope this helps!
Rob
11-08-2009 07:23 AM
Thanks for your reply and all your help. Do you know if 4.1 has to be purchased or can I upgrade from 3.3? What components do I need to upgrade? What particular files need to be downloaded?
11-08-2009 07:33 AM
Hi Danny,
You are most welcome my friend :)
CME is part of the IOS, so if you have a service contract that allows you access to the IOS downloads you are good to go;
The required steps are nicely listed in this doc;
Installing and Upgrading Cisco Unified CME Software
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html
This thread has a nice note from Paolo!
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified Communications and Video&topic=IP Telephony&CommCmd=MB?cmd=pass_through&location=outline@^1@@.1dde8b54/2#selected_message
Hope this helps!
Rob
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