No inventory collection from some devices

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Nov 8th, 2009
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I am very new to Cisco Works and am having a problem with device inventory collection.


I am using LMS 3.0 with RME 4.2.0. I have devices that are working with config archive but do not work with inventory collection.


One of the device I am trying to get the inventory from is 10.100.60.114


The device credentials are correct as I can get a config archive from this device.


The job fails and I get the message "Device Collection Failed"


I have attached a IC_Server.log and a show tech from the device.


Any help would be very appreciated.


I have attached the IC_server.log

cheers


Rich




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Joe Clarke Sun, 11/08/2009 - 15:27
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This looks like a known bug which is fixed in LMS 3.2. What version of code is this switch running?

Joe Clarke Mon, 11/09/2009 - 08:12
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This is not a released version of code. Post the entire show ver output.

richard.murphy@... Mon, 11/09/2009 - 10:34
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Sorry, loosing my mind today.


The devices are running s72033-ipservicesk9_wan-mz.122-33.SXI.bin

Joe Clarke Mon, 11/09/2009 - 12:05
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This is a known bug (CSCsx58694). A patch is available from TAC, but the preferred solution is to upgrade to LMS 3.2.

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