11-08-2009 08:43 AM
I am very new to Cisco Works and am having a problem with device inventory collection.
I am using LMS 3.0 with RME 4.2.0. I have devices that are working with config archive but do not work with inventory collection.
One of the device I am trying to get the inventory from is 10.100.60.114
The device credentials are correct as I can get a config archive from this device.
The job fails and I get the message "Device Collection Failed"
I have attached a IC_Server.log and a show tech from the device.
Any help would be very appreciated.
I have attached the IC_server.log
cheers
Rich
11-08-2009 03:27 PM
This looks like a known bug which is fixed in LMS 3.2. What version of code is this switch running?
11-08-2009 11:45 PM
It's a 6513 with a VS-S720-10G running 12.2(17r)SX5.
11-09-2009 08:12 AM
This is not a released version of code. Post the entire show ver output.
11-09-2009 10:34 AM
Sorry, loosing my mind today.
The devices are running s72033-ipservicesk9_wan-mz.122-33.SXI.bin
11-09-2009 12:05 PM
This is a known bug (CSCsx58694). A patch is available from TAC, but the preferred solution is to upgrade to LMS 3.2.
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