Vlan on SPA508G

Unanswered Question
Nov 9th, 2009
User Badges:

Hello,


i have a small problem with a SPA508G on a UC520. It keeps picking up DHCP from the Windows server on the network, and connecting to the Data Vlan.


The SPA525Gs on the network do not have this problem.


How can I persude this one to connect to the right Vlan?


Thanks,


Adam

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Steven Smith Mon, 11/09/2009 - 08:15
User Badges:
  • Gold, 750 points or more

Are the phones plugged into the same switch?  What model switch are they plugged into?  You might be able to go to the phone and manually set the admin vlan to 100.

apedder123 Mon, 11/09/2009 - 08:32
User Badges:

All phones are plugged straight into the UC520.


Funny thing is that if I turn off DHCP on the server and restart the phone it will get an IP from the UC520.


How do I change it on the phone? I can get to a web interface on its IP address, but nothing seems to be editable.


Thanks,


Adam

Steven Smith Mon, 11/09/2009 - 08:43
User Badges:
  • Gold, 750 points or more

Settings  -> Network Config -> Admin VLAN -> **#   -> Edit


Type 100 in there and save.  Phone should reboot then come up. 

Steven Smith Mon, 11/09/2009 - 09:36
User Badges:
  • Gold, 750 points or more

I don't have the web interface in front of me.  If on the network configuration page it allows you to set the admin vlan, then yes.  If not, then no.

apedder123 Mon, 11/09/2009 - 09:37
User Badges:

Slightly strange thing is that the web interface has really big an obvious Submit Changes buttons, but you can't seem to actuall change anything.


Which makes me think that there is something slightly wrong, or an Admin url I should be using.

Steven Smith Mon, 11/09/2009 - 09:39
User Badges:
  • Gold, 750 points or more

In SPCP mode, most of the fields aren't editable.  In SIP mode, they are.

mloraditch Mon, 11/09/2009 - 13:32
User Badges:

I have the EXACT same issue, with spa 504gs, i have been messing with these phones ALL day until i stumbled on this post. This is a crazy bug and needs major fixing. I have a TAC Case open on this and am going to update them on it ASAP. The TAC guy had download the new 7.3.7 firmware and I updated one phone with it and the issue persists. I am going to let the TAC guy know about this post. I have almost 20 phones i need to get up and this makes that rather unpleasant.

Steven Smith Tue, 11/10/2009 - 15:04
User Badges:
  • Gold, 750 points or more

I have submitted a bug in our tracking system for this.


CSCtd14760


It might take sometime for this fix to actually occur.  I would recommend that you try manually setting the admin vlan on the phone to see if that fixes it for you.

Actions

This Discussion