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Forward external number to Call Manager

wrayandnephew
Level 1
Level 1

I have a voice gateway with a voice T1 circuit from a provider. I use dial peers to forward numbers to the call manager. I try to forward a specific number to a CTI route point but there is just silence on the line. It works if i use the operator hunt pilot number

2 Replies 2

Brandon Buffin
VIP Alumni
VIP Alumni

Can you dial the CTI RP internally? Check the codec being used. Default for a voip dial peer is g.729. Make sure that the dial peer and the terminating device are using the same codec or you have a transcoder in place to handle the conversion.

Hope this helps.

Brandon

both are using g711 codec.

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