11-09-2009 08:49 PM - edited 03-15-2019 08:25 PM
Hi ,
Iam getting an error message "A problem has occurred with the JTAPI software library that controls your desktop phone
error 194" while placing a call from the Cucimoc client installed on Win XP .
Iam able to place a call via the dialpad on cucimoc application but when I right click on the user in the contact list place a call option I get the above error message.
Any suggestions as to what needs to be checked in this case.Attached the error message for reference as well.
Regards,
Shams
11-10-2009 05:05 AM
Hi have you had a breakthrough with this error, one of my colleagues had the same issue on a Windows 7 PC?
Kim
11-10-2009 08:24 PM
Hi Kim,
Thats correct Iam getting this error message on a Win 7 as well as Win XP laptop...No breakthrough as of yet...Will keep you posted since Iam trying to figure out the RCA for this.
Regards
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