Forcing Wait Time

Unanswered Question
Paolo Bevilacqua Tue, 11/10/2009 - 09:50

CUE does not provide any "out of the box" call queuing capability.

You would have to write your own using the script editor, however that is not a trivial task at all.

If you're using CME, you use B-ACD/AA for call queuing. Actually I think that would work for CM also.


This Discussion