Common Services 3.3.0 - Software Update - HTTP Status 500 error

Unanswered Question
Nov 10th, 2009

Hi,

I have started to encounter a problem with trying to open the software update page via Software Center -> Software Update. It opens a new window with a HTTP Status 500 error message(screenshot attached). This feature has worked in the past as software upgrades have been performed via the feature. I have tried using both IE and Firefox and restarted CW several times. The remaining tabs within software center open correctly.

Running Common Services 3.3.0 on Solaris.

Sigfrid

I have this problem too.
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Joe Clarke Tue, 11/10/2009 - 16:04

Post the NMSROOT/lib/classpath/com/cisco/nm/xms/psu/conf/tag.properties files.

eidumsigfrid Tue, 11/10/2009 - 17:05

Following files attached:

tag.properties, cdone.info, cm.info, cmf.info, cmfwd.info, dfm.info, dfmidu.info, hum.info, ipm.info, ipm_collector_incremental.info, lms.info, mdcbase.info, portl.info, rme.info, upm.info.

Attachment: 
Joe Clarke Tue, 11/10/2009 - 19:28

It doesn't look like you've reproduced the error since restarting dmgtd. Reproduce the problem then post the new stdout.log and psu.log.

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