CUPC is working except the phone presence. When i go off hook on the phone the status doesn't change to "on the phone" and remains at "Available" status.
I have rebooted CUPS server twice and restarted CTI manager on UCM but still no good
CUPS version: 6.0.2
UCM version: 6.1.3
in system --> troubleshooter everything is green except "SIP Publish Model" complaining about port mismatch on CUPS trunk from UCM, but nothing has changed and port is set to 5060 by default on CUPS trunk
Any help would be much appreciated