Solved: LMS 3.2 Inventory Collection failing

chris.mcgarrah · ‎11-11-2009

Inventory collection is failing for some devices. I ran into this on 3.1 but thought issue was supposed to be fixed in 3.2 I'm attaching IC_Server.log. An example device is 10.69.130.57

Joe Clarke · ‎11-11-2009

Then go higher. Make sure you're actually applying the changes.

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Joe Clarke · ‎11-11-2009

Go to RME > Devices > Device Management > RME Devices, and edit the device attributes for this device. Set the SNMP timeout to 10, save your changes, then inventory collection will work.

chris.mcgarrah · ‎11-11-2009

I increased the SNMP timeout to 10 but still have the same problem. New IC_Server.log attached.

Joe Clarke · ‎11-11-2009

Then go higher. Make sure you're actually applying the changes.

chris.mcgarrah · ‎11-11-2009

I was not appying. I was hitting Modify button, but not Apply button in parent window. It's working now at 10 second timeout. Thanks.