NSS6100 KEEPS REBOOTING

Unanswered Question
Nov 11th, 2009

Has anyone had issue with the nss6100 keeps rebooting its self over and over. Power light blinks green then turns yellow then unit turns off. And also unit will boot if a drive is removed from bay 1 or bay 2. Unit is running the latest firmware 1.14-20.

Any ideas??????

I have this problem too.
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clindoan Wed, 11/11/2009 - 14:01

You need to call technical support folk to help you. I am pretty sure the unit boot loader is the old version, it needed version B024 and this is something you can not see it because of security reason.  Basically, there was an internal USB issue that fixed almost two years ago. Please call the Small Business Support Center at 1.866.606.1866 for help. Since you are Cisco employee, you can use Webex or internal email to resolve this problem.

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