CM 7.1.3 Business Edition

miket · ‎11-11-2009

I am trying to install cm7.1.3 BE. When I booted the first tiem and went thru setup I didnt have netowrk connectivity. I ignore the error to complete the install and put onto network. Now I cannot SSH or web into the cm. The tomcat service won't start. Any ideas????

Paul Reck · ‎11-11-2009

Hi Mike,

what does a

show network all

from the CLI show, is it compatible with the network you're now on?

you can try resetting the IP address via the CLI as documented here,

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cli_ref/7_1_3/cli_ref_713.html#wp40039

I think your quickest and best bet however will be a re-install with network connectivity this time. Even if you get connected now, the system may behave unpredictably.

regards,

Paul

miket · ‎11-12-2009

Thanks aul.. I can ping it from any workstation so it does respond.. I was going to verify the dgw but it doesn't look like the Tomcat services hav started. The SSH services areso I am surprised i cannot putty or scrt to it..

miket · ‎11-12-2009

Soory for th misspelling your name Paul my fingers are not working,