In scenarion here, ccme with cue 7.0 environment. whereby there are esxtension in CCME and not all these extension have voicemail in cue. I do encounter that those extension without voicemail service, when user call the aa service, aa not able to transfer these call. aa service only can transfer to the extension which have cue voicemail.
is this normal behavior ? or how can aa transfer to those extension without voice mail ? Pls advice. Thanks.