11-12-2009 12:55 AM - edited 03-15-2019 08:29 PM
I'm having problems loading a 7906G phone on to CUCM 4.2(1). I've downloaded and installed what I thought was the appropriate software based on the compatability matrix but I still don't have the option to add a 7906 within Call Manager. Any help would be appreciated.
11-12-2009 02:45 AM
Hi Rosario,
You would need to upgrade to SR1 :)
Cisco Unified IP Phone 7906G
Supported in Cisco Unified CallManager Versions 3.3(5)SR2, 4.1(3)SR3a, 4.2(1)SR1, and higher using Skinny Client Control Protocol (SCCP); supports both SCCP and Session Initiation Protocol (SIP) with Cisco Unified CallManager Version 5.0(2)
http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet0900aecd8048f738.html
Hope this helps!
Rob
11-12-2009 05:46 AM
Rob,
Thanks for the quick response. Unfortunately, 4.2(1)sr1b did not solve the problem. I'm going to try to upgrade to 4.2(3) and hope that fixes it. In case I'm missing something... this is what I'm running:
CCM System: 4.2(1)sr1b
CCM Administration: 4.1(0.11)
Thanks again for any help provided.
11-12-2009 06:24 AM
Hi Rosario,
If you don't want to upgrade right now to 4.2(3) which may require a bit of research (although 4.2(3) was one of the best builds ever :)
You could go with the addition of this Device Pack instead to add support for the 7906 Phone;
Cisco Unified CallManager Device Package 4.2.1 (07.0)
Release Notes Version 10
http://www.cisco.com/web/software/Voice/html/ciscocm.4-2-1-DevPack-07.0_readme.html
Voice and Unified Communications > Cisco Unified CallManager Version 4.2 > Unified Communications Manager/CallManager Device Packages > 4.2(1)_SR7
ciscocm.4-2-1-DevPack-07.exe
Hope this helps!
Rob
11-12-2009 11:16 AM
Rob,
Thanks! Adding that Device Pack solved my problem.
Appreciate the help.
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