While I was connected via Agent Desktop with our Callmanager I installed VirtualPC which restarted the network adapter during installation. Due to this I naturally lost all network connections and was back online again after some seconds.
But as a reult of this it seems like Cisco Agent Desktop makes trouble now in logging me on.
When trying to do so I receive the error message (vaguely translated from German into English):
"The specified ID is logged on to another adapter already.
Choose "OK" to log off the recent agent for logging yourself on. Choose "Cancel" try to another ID."
But logging in fails no matter what I choose.
Rebooting the PC, resetting the phone (Cisco 7961) and also disconnecting the phone (POE) didn't help.
I tried the Supervisor Desktop to see if I'm still logged on with my ID so I can disconnect "myself" but the Supervisor Desktop only shows my colleague being logged on.
Where can I check established sessions to disconnect them ?
Or what is the problem in my case ?
Big thanks in advance and regards,