WRP400 2.00.05 router-configuration PROVISIONING FAILS

aemcomcco · ‎11-12-2009

Hi experts, I've a WRP400 configured via XML provisioning system.
Phone configuration via provisioning works right while Router configuration is not applied. I've used wrp400-2-00-05-spc-win32-i386.exe tool to generate XML script. Where is the mistake? Thanks.

Alberto Montilla · ‎11-17-2009

Dear Sir;

I suggest you raise a case with the Small Business Support Center for a quicker follow up. You can find their telephone numbers on the Break&Fix support link on our community.

Regards
Alberto

bnedyalk · ‎11-24-2009

Hello,

Plese follow the instructions below. You should upload both parts successfully (router and voice).

Please save the configuration in .txt or .xml and afterwards to make the modification use wordpad because of the carriage return which regards the OS windows and unix. Make the necessary modifications in the file, save it and then upload it via tftp server by first inserting low values (1 or 2) on the following cases: Resync Random Delay, Resync Periodic, Resync Error Retry Delay and Forced Resync Delay in the provisioning tab. Once the WRP400 is restarted the modifications to the router and voice parts will be uploaded with success. Tested in lab - working.