Transfer Time

Unanswered Question
Nov 12th, 2009

I have someone saying the time to transfer call from CUC Call handler to a UCCX App is too long. Right now it's 3 or 4 seconds. I have locked the input for that option in the call handler. I don't think there is anything that can be done, but maybe I am missing something?


I have this problem too.
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ryan_bell Thu, 11/12/2009 - 16:46

Have you checked the application's script? Possibly either there is a delay line in the script or simply just a delay in the wav file that you can edit out with an audio editing program.


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