57 phone registrations fails

Unanswered Question
Nov 13th, 2009
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This is a 48-u chassis with a 64 license upgrade already applied and active. When trying to register the 57th and higher phone, the phones will NOT register. The following message is displayed on the bottom of the phone:

SPCP register token rejected. Retrying...

It never works.

Anyone seen this and have a fix before I call TAC with a level 1?

UC520 48u with 64u license applied and verified.

2 7945

4 7975

56 525G

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Overall Rating: 0 (0 ratings)
MICHAEL JOHNSON Fri, 11/13/2009 - 18:36
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Oh boy - 2 hours with TAC

YES we discovered a new bug related to the 525G and the UC500

I have a work around which I will post later....

You cannot register a 525g against the uc 500 when the ephone number is greater than or equal to 56...

MICHAEL JOHNSON Sun, 11/15/2009 - 09:53
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  • Bronze, 100 points or more

No more than 55 SPA525G on any single chassis regardless of having a 64u license upgrade.

Buyer Beware