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57 phone registrations fails

finalconnect
Level 3
Level 3

‎11-13-2009 12:29 PM - edited ‎03-21-2019 01:46 AM

This is a 48-u chassis with a 64 license upgrade already applied and active. When trying to register the 57th and higher phone, the phones will NOT register. The following message is displayed on the bottom of the phone:

SPCP register token rejected. Retrying...

It never works.

Anyone seen this and have a fix before I call TAC with a level 1?

UC520 48u with 64u license applied and verified.

2 7945

4 7975

56 525G

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4 Replies 4

finalconnect
Level 3
Level 3

‎11-13-2009 06:36 PM

Oh boy - 2 hours with TAC

YES we discovered a new bug related to the 525G and the UC500

I have a work around which I will post later....

You cannot register a 525g against the uc 500 when the ephone number is greater than or equal to 56...

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finalconnect
Level 3
Level 3
In response to finalconnect

‎11-15-2009 09:53 AM

No more than 55 SPA525G on any single chassis regardless of having a 64u license upgrade.

Buyer Beware

0 Helpful

finalconnect
Level 3
Level 3

‎11-15-2009 09:52 AM

SR: 612978443

0 Helpful

finalconnect
Level 3
Level 3

‎11-16-2009 09:18 PM

Here is the bug link - good luck - my recommendation - don't spec more than 55 SPA525Gs

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCtd26844

I got more bugs to post as well...keep watching.

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