IEA characters transposed £ to A3

Unanswered Question
Nov 13th, 2009
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Mail sent from Outlook through exchange ESA and to IEA (PXE).

does anyone know why a PXE message would transpose a £ sign to A3?

This is giving embarassing resaults at recipient end.


The split of the transfer value is as follows:

can confirm that we have today received the transferred pension benefits =
totalling =A341,034.13, from Norwich Union.

The split of the transfer value is as follows:

Non Protected Rights =A320,379.04
Protected Rights =A320,655.09

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John Hardman_ir... Mon, 11/16/2009 - 10:12
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Please note I have done a test from the system from Outlook with Word as an editor HTML RTF and TEST, and there is no issue sending to a standard Windows Machine therefore it must be the environment at the Third Party end that is causing the issue.

If anyone has seen this king of issue (£ to A3) then let me know

steven_geerts Thu, 11/26/2009 - 22:49
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Hi John,

"A3" is the standard hex number of the pound symbol. (as you most likely know).

If your encryption appliance is "translating" this it might indicate it's not supporting the UTF-8 character set.

I have not experience with the encryption appliance yet (Today I spoke with our sales representatives and they promised to get a demo device on site soon), so my advice can be totally worthless.

You might want to try to change the default encoding of your Exchange system. maybe that helps.


PS: since we start demo-ing the appliances, i will take this as a point of attention. if needed I will come back on this.

lrosenstein Fri, 11/27/2009 - 20:35
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The equal sign before A3 indicates that the message body was using quoted-printable transfer encoding. It sounds like the Content-Transfer-Encoding heading, which is where this is specified, got lost somewhere.


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