Call Back to the sender of Voice Msg from Unity 5.x

anis_cisco · ‎11-15-2009

hi all,

after recive the voice msg from a PSTN caller, can we Call Back to the same caller through unity directly ???

like, there is a prompt to forward voice msg & we can forward voice msg from one ip phone to other from unity itself, in the same way can we make call to the sender of voice msg from unity ??

I have Unity 5.X !!!

Regards,

Rob Huffman · ‎11-15-2009

Hi Anis,

This feature was added in Unity 7.x :)

New for Cisco Unity 7.0

You can immediately reply back to external callers directly from the TUI based on CPID (Enhanced Caller Live Reply).

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps5745/ps2237/data_sheet_c78-478111.html

Hope this helps!

Rob

anis_cisco · ‎11-15-2009

Thanks Rob,