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Unity Connection 7 Mailboxes

jimihendrix1
Level 1
Level 1

When ever a user pushes * (star) during thier mailbox greeting (to exit out of Unity menu) the phone does not exit it just plays the opening greeting everytime.

Help PLease

1 Reply 1

Rob Huffman
Hall of Fame
Hall of Fame

Hi Dylan,

Under the User or User Template check the setting for "Phone menu" - When exiting the Conversation - Call Action - **Hang Up**

It sounds like your setting would be "Phone menu" - When exiting the Conversation - Call Handler - Opening Greeting.

Cheers!

Rob

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