Multiple Hunt Group Log in

Unanswered Question
Nov 16th, 2009
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Callmanger 6.1.3190.


I have a scenario where a user wants to be able to log in/out of two different Hunt Groups.


I have tried a test setup with a number making it a member of 2 Hunt Groups and assigning the Hlog softkey.


However when you log in /out it is both Hunt groups.


Is there any way of specifying which Hunt group you want to log in /out of ?


Thanks


Steve



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Jonathan Schulenberg Mon, 11/16/2009 - 12:14
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Not in UCM. I believe you can pull it off with CME. Please specify which product and version you're using when posting.

James Hawkins Fri, 11/20/2009 - 04:51
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One very clunky solution would be to use a phone with multiple lines - 796x - and create multiple extension mobility profiles for each user.


If, for example the user was a member of two hunt groups the user would have three directory numbers:


Main DN

Hunt Group 1 DN

Hunt Group 2 DN


He would then have three EM profiles as shown below:


Profile 1


Line 1 Main DN

Line 2 Hunt Group 1

Line 3 Hunt Group 2


Profile 2


Line 1 Main DN

Line 2 Hunt Group 1

Line 3 Unassigned


Profile 3


Line 1 Main DN

Line 2 Unassigned

Line 3 Hunt Group 2


The user would then have to logout and then login to the appropriate profile as required to join/leave hunt groups. All profiles would still have the HLog key to allow him to log out of hunt groups and just accept calls to his personal extension.


As I said at the start it is clunky but may be ok if it is only an occasional requirement.

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