11-16-2009 09:23 AM - edited 03-19-2019 12:00 AM
Callmanger 6.1.3190.
I have a scenario where a user wants to be able to log in/out of two different Hunt Groups.
I have tried a test setup with a number making it a member of 2 Hunt Groups and assigning the Hlog softkey.
However when you log in /out it is both Hunt groups.
Is there any way of specifying which Hunt group you want to log in /out of ?
Thanks
Steve
11-16-2009 12:14 PM
Not in UCM. I believe you can pull it off with CME. Please specify which product and version you're using when posting.
11-20-2009 04:51 AM
One very clunky solution would be to use a phone with multiple lines - 796x - and create multiple extension mobility profiles for each user.
If, for example the user was a member of two hunt groups the user would have three directory numbers:
Main DN
Hunt Group 1 DN
Hunt Group 2 DN
He would then have three EM profiles as shown below:
Profile 1
Line 1 Main DN
Line 2 Hunt Group 1
Line 3 Hunt Group 2
Profile 2
Line 1 Main DN
Line 2 Hunt Group 1
Line 3 Unassigned
Profile 3
Line 1 Main DN
Line 2 Unassigned
Line 3 Hunt Group 2
The user would then have to logout and then login to the appropriate profile as required to join/leave hunt groups. All profiles would still have the HLog key to allow him to log out of hunt groups and just accept calls to his personal extension.
As I said at the start it is clunky but may be ok if it is only an occasional requirement.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide