not all devices find WLAN or have stable connection

moorera · ‎11-16-2009

I have a 877W router that we use for home users that have multiple SSIDs (one for home use, one for work). The SSID is broadcast, but the Acer Aspire One Netbook doesn't reliably see this VLAN, but other devices in the house does. ACER says it is not the netbook.

I'm looking for a good troubleshooting document on this sort of problem, or any commands that make wireless connectivity more fully proof for all NICs.

Thanks

iyde · ‎11-16-2009

Randy,

I'd say that the fact that all other equipment does work fine but the Acer does not is pointing as a smoking gun towards Acer.

Try upgrading the driver of the NIC of the Acer to the newest version to see if that helps.

HTH, Ingolf