No network connection btw WLC and access points

Unanswered Question
Nov 16th, 2009
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There is no L3 network connection to some of the 1522 APs in our mesh network.

They register with the 4402 WLC ( appear in the AP list. When sending ping packet to APs IP addresses from WLC or PC there is no response, but I can see APs MAC addreess with "arp" command. Users connected to these APs can not access wired network, also in Monitor -> Current clients -> Detail "Auth" is Yes for users who can access wired network and No for those who can not.

Any advice would be appreciated.


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osumbekov Wed, 12/09/2009 - 21:26
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Today I found out that AP-15 in the following mesh configuration  was the source of the problem:
No network connection to AP-15 and it's child APs (AP-19, A-17, B-18, B-14,A-16),
when testing links with "child" (AP-19) and "parent"(AP-21) APs "Error: Cannot get
stats from the destination ap" message but it sends and receives packets to and
from other neighbor APs.

After Hardware Reset on WLC web interface AP-15 functions normally.

Here is the mesh configuration:

||  AP Name [Hop Counter, Link SNR, Bridge Group Name] ||

[Sector 1]

Number of Mesh APs............................... 11
Number of RAPs................................... 1


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