XFER directly to VM on UC7 not working

Unanswered Question

I have CUCM 6.1 configured with my VM profile XXXX and my CTI RP with my XFER to VM Profile with a DN of *XXXX. This worked at one time, but now calling *3917, you get the general UC greeting. RTMT monitor indicates a "Called Number" and "Redirect Number" of 3917, but a "Last Redirect Number" of *3917. If I add an alternate extension to the user of *3917, it works. It seems that CUCM is stripping the * and just sending the 3917. Does the VM profile mask suppossed to change the "last redirected number" or is there a way to have UC route to VM box based on the "Called number" rather than the "Last Redirected" number?


THANKS!!!

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Rajesh Revuru Tue, 11/17/2009 - 08:06
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Can you check if you have alerting name set on *XXXX DN?

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