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FXS busy problem.

nunoscosta
Level 1
Level 1

I have a scenario with a fax printer (Konica Minolta c353) connected to one interface VIC3-2FXS/DID (just one of the fxs ports), the calls are forward to VWIC2-1MFT-T1/E1 interface with MGCPAPP (registered in CUCM7.02).

Most of the times we need to reboot the router because the fax line stays busy for long periods of time, and this workaround does not work every time.

What can be the problema here???

Router INFO:

PID: CISCO2811

PID: VWIC2-1MFT-T1/E1

PID: VIC3-2FXS/DID

PID: PVDM2-32

PID: PVDM2-16

IOS: (C2800NM-IPVOICEK9-M), Version 12.4(15)XZ2

ROUTER RUNNING CONFIG:

controller E1 0/0/0

pri-group timeslots 1-31 service mgcp

!

!

interface Serial0/0/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

isdn bind-l3 ccm-manager

no cdp enable

!

voice-port 0/0/0:15

cptone PT

!

voice-port 0/1/0

cptone PT

!

voice-port 0/1/1

cptone PT

!

ccm-manager redundant-host 10.88.11.1 10.88.21.1

ccm-manager mgcp

ccm-manager music-on-hold

ccm-manager config server 10.88.31.1 10.88.11.1 10.88.21.1

ccm-manager config

!

mgcp

mgcp call-agent 10.88.31.1 2427 service-type mgcp version 0.1

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp package-capability rtp-package

mgcp package-capability sst-package

mgcp package-capability pre-package

no mgcp package-capability res-package

no mgcp package-capability fxr-package

no mgcp timer receive-rtcp

mgcp sdp simple

Best Regards,

Nuno

mgcp rtp payload-type g726r16 static

!

mgcp profile default

!

!

!

dial-peer voice 999010 pots

service mgcpapp

port 0/1/0

!

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Try updating IOS, eg 12.4(22)YB4

I have another scenario with different fax printer on another location, the router have the same characteristcs.

Are you sure the IOS is the problem here?

Thanks in advance.