I know the Infomaker will help to create a template for webview. I have done with some custom template. My problem is that I can not change the input parameter for webview page. For example, if the template under the skill group, I can only choose with skill group and datetime to generate the report.
I want to change the input field on the web page, for example the input will be a calling number and a range of datatime and the webview will query on the detail table and pop out some detail call.
Or I want to run the report for outbound dialer, the input is the customer number and the output page will be the status of this customer call (closed, retry, pending...)
Can I create a new set of template like Call Detail beside the default Call Type, Agent, Skill Group...?
Please help to give me some advices.