Error log issue

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Nov 20th, 2009
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Dear All,


Please find the below output, for last couple of days we are geting the below log. I am not able to found the reason & where it is related to. Please help.


KOL-DC-HO-2811#sh log
Syslog logging: enabled (11 messages dropped, 2 messages rate-limited,
                344 flushes, 0 overruns, xml disabled, filtering disabled)
    Console logging: level debugging, 9902 messages logged, xml disabled,
                     filtering disabled
    Monitor logging: level debugging, 0 messages logged, xml disabled,
                     filtering disabled
    Buffer logging: level debugging, 5360 messages logged, xml disabled,
                    filtering disabled
    Logging Exception size (4096 bytes)
    Count and timestamp logging messages: disabled

No active filter modules.

    Trap logging: level informational, 551 message lines logged
        Logging to 172.17.2.11 (udp port 514, audit disabled), 551 message lines logged, xml disabled,
               filtering disabled

Log Buffer (4096 bytes):
40 0F789A3C 00001000
002070: Nov 20 11:21:39.178:    0x3F75B300[098-RES] 01010040 00000001 00000000 00000000
        0x3F75B310[098-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B320[098-FRG] 0F77525C 00000040 0F78E43C 00001000
002071: Nov 20 11:21:39.178:    0x3F75B340[099-RES] 01010040 00000001 00000000 00000000
        0x3F75B350[099-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B360[099-FRG] 0F406C7C 00000040 0F78BF3C 00001000
002072: Nov 20 11:21:39.178:    0x3F75B380[100-RES] 01010040 00000001 00000000 00000000
        0x3F75B390[100-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B3A0[100-FRG] 0F77A4DC 00000040 0F79093C 00001000
002073: Nov 20 11:21:39.178:    0x3F75B3C0[101-RES] 01010040 00000001 00000000 00000000
        0x3F75B3D0[101-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B3E0[101-FRG] 0F78731C 00000040 0F7887BC 00001000
002074: Nov 20 11:21:39.178:    0x3F75B400[102-RES] 01010040 00000001 00000000 00000000
        0x3F75B410[102-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B420[102-FRG] 0F77903C 00000040 0F792E3C 00001000
002075: Nov 20 11:21:39.178:    0x3F75B440[103-RES] 01010040 00000001 00000000 00000000
        0x3F75B450[103-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B460[103-FRG] 0F782E5C 00000040 0F78ACBC 00001000
002076: Nov 20 11:21:39.178:    0x3F75B480[104-RES] 01010040 00000001 00000000 00000000
        0x3F75B490[104-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B4A0[104-FRG] 0F77D4FC 00000040 0F78F6BC 00001000
002077: Nov 20 11:21:39.178:    0x3F75B4C0[105-RES] 01010040 00000001 00000000 00000000
        0x3F75B4D0[105-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B4E0[105-FRG] 0F7842FC 00000040 0F78D1BC 00001000
002078: Nov 20 11:21:39.178:    0x3F75B500[106-RES] 01010040 00000001 00000000 00000000
        0x3F75B510[106-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B520[106-FRG] 0F776DDC 00000040 0F791BBC 00001000
002079: Nov 20 11:21:39.178:    0x3F75B540[107-RES] 01010040 00000001 00000000 00000000
        0x3F75B550[107-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B560[107-FRG] 0F78655C 00000040 0F789A3C 00001000
002080: Nov 20 11:21:39.178:    0x3F75B580[108-RES] 01010040 00000001 00000000 00000000
        0x3F75B590[108-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B5A0[108-FRG] 0F77A4DC 00000040 0F78E43C 00001000
002081: Nov 20 11:21:39.178:    0x3F75B5C0[109-RES] 01010040 00000001 00000000 00000000
        0x3F75B5D0[109-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B5E0[109-FRG] 0F77D4FC 00000040 0F78BF3C 00001000
002082: Nov 20 11:21:39.178:    0x3F75B600[110-RES] 01010040 00000001 00000000 00000000
        0x3F75B610[110-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B620[110-FRG] 0F77593C 00000040 0F79093C 00001000
002083: Nov 20 11:21:39.182:    0x3F75B640[111-RES] 01010040 00000001 00000000 00000000
        0x3F75B650[111-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B660[111-FRG] 0F78731C 00000040 0F7887BC 00001000
002084: Nov 20 11:21:39.182:    0x3F75B680[112-RES] 01010040 00000001 00000000 00000000
        0x3F75B690[112-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B6A0[112-FRG] 0F77CE1C 00000040 0F792E3C 00001000
002085: Nov 20 11:21:39.182:    0x3F75B6C0[113-RES] 01010040 00000001 00000000 00000000
        0x3F75B6D0[113-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B6E0[113-FRG] 0F77903C 00000040 0F78ACBC 00001000
002086: Nov 20 11:21:39.182:    0x3F75B700[114-RES] 01010040 00000001 00000000 00000000
        0x3F75B710[114-CMD] 01010000 00000001 00000001 1D000000
        0x3F75B720[114-FRG] 0F77B29C 00000040 0F78F6BC 00001000
002103: Nov 20 11:21:49.789:    0x3F75BB40[131-RES] 01010040 00000001 00000000 00000000
        0x3F75BB50[131-CMD] 01010000 00000001 00000001 1D000000
        0x3F75BB60[131-FRG] 0F7774BC 00000040 0F7887BC 00001000
002104: Nov 20 11:21:49.789:    0x3F75BB80[132-RES] 01010040 00000001 00000000 00000000
        0x3F75BB90[132-CMD] 01010000 00000001 00000001 1D000000
        0x3F75BBA0[132-FRG] 0F78731C 00000040 0F792E3C 00001000
002105: Nov 20 11:21:49.789:  empty entries = 2
KOL-DC-HO-2811#sh ver
Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(1a), RELEASE SOFTWARE (fc2)
Technical Support:
http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Fri 27-May-05 21:02 by hqluong

ROM: System Bootstrap, Version 12.3(8r)T7, RELEASE SOFTWARE (fc1)

KOL-DC-HO-2811 uptime is 30 weeks, 5 days, 6 hours, 48 minutes
System returned to ROM by power-on
System restarted at 10:25:00 India Sun Apr 19 2009
System image file is "flash:c2800nm-advipservicesk9-mz.124-1a.bin"


This product contains cryptographic features and is subject to United
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Importers, exporters, distributors and users are responsible for
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agree to comply with applicable laws and regulations. If you are unable
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A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html you require further assistance please contact us by sending email to
[email protected] 2811 (revision 53.51) with 249856K/12288K bytes of memory.
Processor board ID FHKXXXXXXXX
6 FastEthernet interfaces
4 Serial(sync/async) interfaces
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity enabled.
239K bytes of non-volatile configuration memory.
62592K bytes of ATA CompactFlash (Read/Write)

If

Cisco

Configuration register is 0x2102

KOL-DC-HO-2811#

Best Regards

Goutam

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Giuseppe Larosa Fri, 11/20/2009 - 04:57
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Hello Goutam,

what is the state of the router?


sh proc mem | inc Free


sh debug

sh proc cpu sorted 1min

sh proc cpu | inc util


these lines are very strange they look like low level information like a dump. So I wonder if device has low memory free.



Hope to help

Giuseppe

Goutam Sanyal Fri, 11/20/2009 - 21:21
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Hi Giuseppe,


The router is under working condition. I had guess the same. But how can I overcome the issue? Or should I go for Cisco TAC. I am attaching the output of the said.


Thanks & Regards

Goutam

Giuseppe Larosa Sat, 11/21/2009 - 02:50
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Hello Goutam,

what about memory usage?


in your attachment I can see cpu usage can be considered normal.


I would consider to perform a reload or as you have proposed to open a service request.


the device has an uptime of 30 weeks, not very big indeed but sometimes there are SW issues that come out after long uptime.



Hope to help

Giuseppe

Goutam Sanyal Sun, 11/22/2009 - 21:41
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Hi Giuseppe,


I have already rebooted the same & observed for last two days... the same is not appearing.


Thanks for your help.


Goutam

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