LMS 3.2 CampusManager UserTracking issue

Answered Question
Nov 20th, 2009

Hello,

we are using CampusManager v5.2.0 and have the following problem:

All IP-Phones are showed by MAC-Address in the UserTracking, because we are not using CCM.

Now the problem is to get the IP-Phones out of this list.

We've testet to change the UserTracking Acquisition Settings in the Subnet Acquisition Settings and selected the Subnet where the IP-Phones are in not to discover but without success. We also excluded the IP-Subnet from "Ping-Sweep", but again without success.

What can we do to not have the IP-Phones in the UserTracking. The Voice-Switches should be managed by CampusManger to creat a map, etc.

Maybe there is a mistake in my thinking.

Thanks for your help!

I have this problem too.
0 votes
Correct Answer by Joe Clarke about 7 years 1 week ago

As I said, you can leave the switches in Campus, but you'd have to drop them out of UT entirely by excluding their subnets from UT acquisition.  The switches themselves can still be managed by Campus topology.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Joe Clarke Fri, 11/20/2009 - 09:07

There is no way to do what you want without dropping those switches from UT entirely.  That is, you could configure subnet acquisition to ignore the subnets on which the switches are, then that should mean no end hosts connected to those switches will show up in UT.

stephenweinand Mon, 11/30/2009 - 00:47

Thank you for your fast reply.

Too bad, that it is now working without removing the switches from CampusManager.

Correct Answer
Joe Clarke Mon, 11/30/2009 - 01:02

As I said, you can leave the switches in Campus, but you'd have to drop them out of UT entirely by excluding their subnets from UT acquisition.  The switches themselves can still be managed by Campus topology.

Actions

This Discussion