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Bug issues with CUCM 7.1.2.20000-2?

arthurbecker
Level 1
Level 1

‎11-20-2009 07:54 AM - edited ‎03-15-2019 08:31 PM

Are there know issues/bug(s) with CUCM 7.1 where phones are rebooting?

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arthurbecker
Level 1
Level 1

‎11-20-2009 08:24 AM

More specifically, Call Manager service reboot/restart at random running CUCM 7.1(2)....

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Tracy Larson
Level 4
Level 4
In response to arthurbecker

‎11-20-2009 11:44 AM

Yes i ran into this bug, opened a tac case and sent them all sorts of info and they were able to determin what was wrong (dang mgcp). The fix is in 7.1.3 that you can download from Cisco. Here is the bug id that was referenced.

Hey Tracy,

As discussed over the phone, the defect you are hitting that is causing the ccm core is CSCta98856, "CCM core calling out MGCP PRI when receiving empty UserUser IE". You can read some more info about the defect here: http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCta98856

The defect has been fixed in CUCM 7.1.3. Here is a link to download the latest version on cisco.com: http://tinyurl.com/ybx3qhq

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