CUCM Removing Users from Corporate Directory

Unanswered Question
Nov 20th, 2009


On our CUCM 7.X with LDAP we have an active user who does not want his name/extension to show in the corporate directory. What is the easiest way to accomplish this?


I have this problem too.
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Jaime Valencia Fri, 11/20/2009 - 10:52

Add a tilde ~ before his name in AD and he won't be synched next time



if this helps, please rate

Adrian Saavedra Fri, 11/20/2009 - 12:25


Beside Java's great tip, you can also leave blank the sn attribute. Then those records are skipped during import action.

Hope it helps.

Best regards,

- Adrián.

Jonathan Schulenberg Sat, 11/21/2009 - 10:27

Be advised that making either of the changes recommended above will break the LDAP sync for that End User account and remove it from UCM entirely after the garbage collection process completes.

The directory function built into UCM does not allow you to hide accounts selectively. You would need to look at third-party products that provide this feature and then disable access to the default phone service and the directory page through enterprise parameters.

jjules001 Wed, 03/16/2016 - 12:55

I have the same issue, however, our call manager system is not integrated with AD. We create users manually. However, one ebd user does not want their extension to be listed in the phone directory.

Any clue how to do that?


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